Your privacy matters
Privacy Policy
Last updated: [YYYY-MM-DD]
We only collect what we need to help you. We don’t sell your data. We use it to respond, schedule service, and support you before, during, and after the job.
What we collect
- Contact details (name, phone, email) when you call, text, or submit a form
- Service details (your issue description, device type, preferred time)
- On-site info (address) only if you request an on-site visit
- Basic website data (IP address, device/browser, pages visited) for security and analytics
How we use it
- To respond to your request and provide support
- To schedule visits or remote sessions
- To send confirmations, updates, and follow-ups
- To improve our website and services
- To meet legal requirements (when applicable)
We do not sell or rent your personal information.
Texting & calls
If you text us or ask us to text you, we’ll use your number to communicate about your service request. Message/data rates may apply. You can opt out of texts at any time by replying STOP.
Cookies & analytics
We may use cookies and analytics tools (such as Google Analytics) to understand website traffic and improve performance. You can disable cookies in your browser settings.
Sharing information
We may share information only with service providers that help us operate (hosting, email, analytics) and only as needed. We may also share information if required by law.
Security
We use reasonable security practices to protect your information. No system is perfect, but we work to keep your data safe.
Your choices
You can request access, correction, or deletion of your information where legally allowed. Contact us below.